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Samsung - A true game-changer in supply chain operations - Caroz

Written by Remo | Jun 10, 2026 1:00:17 PM

More than 16 years

For more then 16 years, Elektronics France Samsung has relied on Caroz THE TMS Advantage as the central control layer for its transport network, covering inbound, outbound, returns and e-commerce.

By combining automation, visibility and data intelligence, Samsung transformed logistics data into an intelligent control environment that is scalable, connected and transparent.

And the impact wasn’t only operational. Together with Samsung, we’ve also achieved measurable gains in sustainability: fewer trucks, higher load factors and a meaningful reduction in CO₂ emissions. That really captures what Caroz THE TMS Advantage delivers.

It helps customers grow while making logistics better for business and for the planet. Companies like Samsung show how intelligent control delivers measurable results at scale.

Results

Samsung’s decision to implement the CAROZ THE TMS solution turned out to be a true gamechanger in their supply chain operations. Consolidation opportunities has led average shipment size to increase by 40%, the use of the truck and container creation module has led to a 56% increase of loading factor, and trough the elimination of duplicate jobs, greater visibility and availability of actionable insights, a reduction of 59% on the number of FTE’s has been realized!

After the first successful implementations the CAROZ THE TMS suite has been implemented within 14 business units of Samsung so far. Ultimately leading to better controlling cost levels, loading factor and providing full visibility of all distribution processes.

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Jean-Pierre Jouvin, Logistics Operations Manager, Samsung Electronics:

“CAROZ provides a tailor made IT solution, combined with in depth process knowledge to build the best fit solution per operation together. As development will be in house the maintenance and/or upgrade of the solution can be done easily at a competitive rate.”

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Maurits Jongens, Managing Director CAROZ THE TMS: “We are very pleased to facilitate a company like Samsung to increase customer satisfaction while optimizing processes across the supply chain. Usage of less trucks & decrease of CO2 emission is a very nice bonus, which ultimately makes a significant contribution to achieving Samsung’s sustainability goals”